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Business innovation is when companies implement new processes, ideas, services, or products with the goal of boosting the bottom line.

When given a request, take time to reflect. Take a deep breath, think through all your priorities, and provide an honest time when you will respond.  If the request is genuinely urgent, your decision at that point is whether to allow this person to change your priorities or not.

Everybody can do what the job requires, but not everybody can add the smile, the response, and the attention.  Customers come back to your business because of the value you add to your job.

Disruptive innovation is a term in the field of business administration which refers to an innovation that creates a new market and value network, that eventually disrupts an existing market and value network by displacing established market-leading firms, products, and alliances.

Management style is only a means to that goal.  If some of your staff need micromanaging, your job is to micromanage.  On the other hand, those on your team who are skilled and committed, your job is to get out of their way.

When everyone is claiming they are “The Best,” it’s difficult to differentiate your business and stand out in your industry. Difficult, but not impossible.

Chances are you think you’re a good listener.  People’s appraisal of their listening ability is much like their assessment of their driving skills, in that the great bulk of adults think they’re above average.

Business leaders and entrepreneurs need to be aware that stubbornness is both beneficial and detrimental in business.

“A sense of humor is part of the art of leadership, of getting along with people, of getting things done” –Dwight D. Eisenhower

“Confidence is a nice suit. Arrogance is the same suit with suspenders, Italian loafers, and gold cuff links.” Tim Schneider, Lead Well